Privacy Policy of MINDEX CAPITAL MARKET PRIVATE LIMITED
Effective Date: 24 August 2026
1. Introduction and company information
This Privacy Policy explains how MINDEX CAPITAL MARKET PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, discloses, transfers, stores, and protects personal data when you visit or use our website dutkon.pro, contact us, or otherwise interact with us in connection with our business activities.
MINDEX CAPITAL MARKET PRIVATE LIMITED is the data controller for the processing of personal data described in this Privacy Policy, unless stated otherwise. Our registered office is located at:
1306, Padma Tower-1, Rajendra Place, New Delhi, Delhi, India - 110008
Company registration / CIN: U74899DL1995PTC066020
This Privacy Policy applies to personal data relating to individuals who visit our website, communicate with us, request information, subscribe to updates, or otherwise engage with our services and business communications. Our business type is Talk, and in that context we may process information necessary to respond to enquiries, manage communications, maintain service records, ensure security, and comply with legal obligations.
2. Data collection and processing
We may collect and process the following categories of personal data:
- Identity data: name, title, username, and similar identifiers.
- Contact data: email address, telephone number, postal address, and other contact details.
- Communication data: messages, enquiries, support requests, call notes, correspondence, and records of interactions.
- Technical data: IP address, browser type, device identifiers, operating system, access times, log files, and website usage information.
- Usage data: pages viewed, time spent on pages, clickstream data, referral source, and interaction preferences.
- Transaction and service data: information relevant to service requests, correspondence history, and administrative records.
- Compliance data: information collected for fraud prevention, security monitoring, legal compliance, and dispute handling.
We generally collect personal data directly from you when you provide it through forms, email, telephone, or other communications. We may also collect data automatically through cookies, analytics tools, server logs, and similar technologies, where permitted by law. In limited cases, we may receive personal data from third parties, such as business partners, service providers, or publicly available sources, where lawful and appropriate.
We process personal data in a manner that is adequate, relevant, and limited to what is necessary for the purposes described in this policy.
3. Purpose of data processing
We may process personal data for the following purposes:
- To provide, operate, maintain, and improve our website and related communications.
- To respond to enquiries, requests, feedback, and support communications.
- To manage relationships with users, clients, prospects, and business contacts.
- To send administrative and service-related communications.
- To analyse website performance, user behaviour, and operational trends.
- To detect, investigate, and prevent fraud, abuse, unauthorized access, and security incidents.
- To comply with legal, regulatory, tax, accounting, and reporting obligations.
- To establish, exercise, or defend legal claims.
- To enforce our terms, policies, and contractual arrangements.
- To carry out internal recordkeeping, auditing, and business administration.
4. Legal basis for processing
Depending on the nature of the processing and applicable privacy laws, we rely on one or more of the following legal bases:
- Consent: where you have given us permission to process your personal data for a specific purpose.
- Contractual necessity: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
- Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
- Legal obligation: where processing is required to comply with applicable laws or regulatory obligations.
- Vital interests: where processing is necessary to protect the vital interests of an individual, in rare and exceptional circumstances.
- Public interest or official authority: where applicable under relevant law.
Where we rely on consent, you may withdraw it at any time, subject to the section below titled “Withdrawal of consent”.
5. Data sharing and third parties
We do not sell your personal data. We may share personal data with the following categories of recipients where necessary and lawful:
- Service providers: hosting providers, IT support, analytics providers, communication services, data storage providers, and cybersecurity vendors.
- Professional advisers: lawyers, auditors, consultants, accountants, and insurers.
- Governmental or regulatory authorities: where disclosure is required by law, court order, or lawful request.
- Business partners: only where relevant to respond to your request or provide services.
- Corporate transaction parties: in connection with a merger, acquisition, restructuring, sale of assets, or similar corporate event, subject to appropriate confidentiality protections.
All third parties are expected to process personal data only in accordance with applicable laws and our instructions, where applicable, and to implement appropriate safeguards.
6. Data transfer to third countries
Your personal data may be transferred to, stored in, or accessed from countries outside your country of residence, including jurisdictions that may not offer the same level of data protection as your home jurisdiction.
Where such transfers occur, we will take appropriate measures to protect your personal data in accordance with applicable law. These measures may include contractual safeguards, data transfer agreements, technical and organizational protections, or other lawful transfer mechanisms.
By using our website or communicating with us, you acknowledge that cross-border processing may be necessary for the operation of our business and services.
7. Storage duration
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, regulatory, contractual, and dispute-resolution requirements.
- Enquiry and communication records are generally retained for as long as needed to manage the interaction and maintain business records.
- Technical logs and security records are retained for a reasonable period necessary for security, troubleshooting, and fraud prevention.
- Data required for legal or regulatory compliance may be retained for longer periods as mandated by applicable law.
When personal data is no longer required, we will delete, anonymize, or securely archive it in accordance with our retention practices and applicable law.
8. User rights
Subject to applicable law, you may have the following rights regarding your personal data:
- Right of access: to obtain confirmation whether we process your personal data and to receive a copy of such data.
- Right to rectification: to request correction of inaccurate or incomplete personal data.
- Right to erasure: to request deletion of your personal data where legally permissible.
- Right to restriction: to request that we limit the processing of your personal data in certain circumstances.
- Right to data portability: to receive personal data you have provided to us in a structured, commonly used, machine-readable format, where applicable.
- Right to object: to object to processing based on legitimate interests or to direct marketing, where applicable.
To exercise these rights, please contact us using the details provided in the “Contact information” section below. We may request information to verify your identity before responding to your request. We will respond within a reasonable timeframe and in accordance with applicable law.
9. Withdrawal of consent
Where we process your personal data based on consent, you may withdraw that consent at any time by contacting us using the details below or by following any available unsubscribe or opt-out mechanism.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. In some cases, withdrawing consent may limit our ability to provide certain communications or services.
10. Right to complain
If you believe our processing of your personal data violates applicable privacy laws, you may contact us first so that we can address your concerns. You may also have the right to lodge a complaint with the relevant supervisory authority or data protection regulator in your jurisdiction.
We encourage you to contact us before escalating a complaint, as we will make reasonable efforts to resolve any issue promptly and fairly.
11. Data security
We implement appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful forms of processing.
- Access controls and authentication measures
- Encryption or pseudonymization where appropriate
- Network and system monitoring
- Regular backups and recovery procedures
- Security awareness and confidentiality obligations for personnel
- Vendor and service provider oversight
No method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal data, we cannot guarantee absolute security.
12. Contact information
If you have questions, requests, or concerns about this Privacy Policy or our processing of personal data, please contact:
MINDEX CAPITAL MARKET PRIVATE LIMITED
1306, Padma Tower-1, Rajendra Place, New Delhi, Delhi, India - 110008
Email: [email protected]
Phone: +44 20 7946 8372
13. Changes to privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational considerations. The revised version will be posted on our website with an updated effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how MINDEX CAPITAL MARKET PRIVATE LIMITED processes personal data. Your continued use of our website or services after any changes become effective constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.